Heather has over 20 years of enrollment experience and is a champion for higher education, she brings a unique combination of insight, education, and experience to her position as Senior Associate Director. Her positive energy and keen eye for detail are assets in her ability to customize actionable strategies in collaboration with faculty and staff leaders, team members, and students. In addition to leading several aspects of admissions operations during her career, Heather has also served as a consultant to many colleges and universities. She received her B.S. in Business Administration from Elon University and earned her M.A. in Conflict Resolution from The University of North Carolina at Greensboro.